Durable self-service

That manage link is no longer active.

Manage links are durable but rotatable. If this link was superseded, sign in or request the latest manage email from a still-valid surface.

Durable manage linkRecovery-firstRecovery route

Recovery posture

The durable link itself is no longer usable.

  • Use sign-in with the purchase email if the purchase is already linked.
  • Request the latest manage email from a still-valid success or account surface.
  • Contact support if you no longer have any active recovery route.

Download, billing, and recovery

Everything here stays scoped to this purchase so the customer never has to guess what a button will affect.

Link no longer active

The manage surface only works when the durable token is still current.

  • Use sign-in if this purchase was already linked to an account.
  • Use the latest emailed manage link if you requested a resend.
  • Contact support if no valid recovery path remains.